It seems Authentec has released a new version of its own software TrueSuite , but they don’t provide a link for a download. Most of the time you can use the Vista drivers for anything you can’t find in Windows 7. Well, Thursday I sent an email to Authentec asking for help Information on how to install both softwares you will find in below guides:. Sign in to vote.
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Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AESthere were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems. They won’t know until you tell them!
Recently a newer OS update to Windows 7 32bit professional finerprint this device unusable again! Like I said, I’m just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer.
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Software for Authentec fingerprint reader
Wednesday, September 30, 2: Microsoft does not, and never has, provided solutions for third party products. Message 6 of 6. I could enroll my fingers in that software and that worked fine, but I didn’t want to use UPEK, so I deleted Protector Suite, but kept the fingerprint settings.
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AuthenTec AES2501B (EntréPad)
I figured out a very tricky solution: The ads2501 of advertisements, profanity, or personal attacks is prohibited. HP Support may be the best place to contact. So what more you gonna do??? I called tech support and had a long argument with the guys about this.
Enter the e-mail address of the recipient Add your own personal message: Why haven’t you contacted Authentec Support and asked them about updated drivers?
I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected. Message 1 of 6.
Most of the time you can use the Vista drivers for anything you can’t find in Windows 7. Message 5 of 6.
AuthenTec Inc All Drivers | DriverZone
I’ve reinstalled the 32 bits version of windows 7 on my computer HP pavilion dvca product number: Tuesday, October 27, 2: The newest version of TrueSuite is designed to be compatible with AuthenTec sensors only. You may install now correct fingeprint reader driver and software. Clicking on the Download Now Visit Site button above will open a connection to a third-party site. Having dealt with PCs for more than 25 auhhentec I am fully aware that customers want solutions, authenttec you’re not going to get s solution if you don’t address the problem to the entity responsible for the product.
DriverZone.com: The place to find device driver updates.
Then tell Authentc exactly how you feel since they are responsivle for the hardware they sell! If you have a question create a new topic by clicking here and select the appropriate board. As I said, I have approached HP, as have many others with similar and different issues, but they just say they don’t support this and many other relatively recent models for Win7 and don’t make drivers available.
You are logged in as. Information on how to autentec both softwares you will find in below guides:. Could you please tell me what must I do to fix the problem. Hi Rolando I have a similar problem as you. Friday, March 12, 5: Windows 7 IT Pro.